To ease commuting for city dwellers and allow them tracking of buses in real-time, the Bangalore Metropolitan Transport Corporation (BMTC) will launch a new app ‘Nimmbus’ in December.
BMTC will launch the Android and iOS versions of Nimmbus between December 15 and 31. However, in the first phase, passengers will be able to track only around 4,000 of the 5,600 operational buses on a real-time basis. A senior BMTC official said that the app is being tested and its access had been shared with a few passengers.
This will be the third app to be launched by the BMTC. In 2016, it launched a similar app but it couldn’t continue due to several technical glitches. In 2019, along with a teenager, it launched another app named ‘MyBMTC’ but that too was discontinued due to some glitches.
Many passengers welcomed the move to launch the app. “One of the main reasons most people avoid buses is the absence of real-time tracking. But BMTC should ensure it has no glitches. When app-based aggregators allow passengers to track thousands of cabs and also facilitate online payment, why not BMTC? said Swathy R, a passenger.
On being asked about whether the passengers would be able to buy tickets via the new app, the BMTC official said, “We are working on it with a private firm to facilitate daily, weekly and monthly passes through the app. However, the regular tickets will take some more time.”
However, UPI payments also face several glitches and are not always hassle free. There have been multiple complaints about technical glitches where the payers say the money has been deducted from their account and the receivers say that they have not received it.